Cuando tu plataforma comienza a tener cientos o miles de Pases Digitales, encontrar un usuario manualmente puede resultar complicado.Para facilitar esta tarea, el Dashboard de Alara incorpora un buscadorinteligente que permite localizar un Pase Digital en cuestión de segundos.
El buscador se encuentra en la parte superior izquierda de la tabla de Pases.Simplemente comienza a escribir y la lista se filtrará automáticamente.No es necesario presionar Enter.
El Dashboard actualiza la tabla conforme ingresas texto en el buscador.Esto permite encontrar usuarios de manera prácticamente instantánea, incluso cuando existen miles de registros.
Utiliza únicamente una parte del nombre si no recuerdas el nombre completo.
Combina el buscador con los filtros para obtener resultados más precisos.
Si el usuario no aparece, verifica que no exista algún filtro activo que esté ocultando resultados.
Si no encuentras un Pase Digital, primero elimina todos los filtros activos y vuelve a realizar la búsqueda. En la mayoría de los casos, el usuario sí existe pero está siendo ocultado por un filtro aplicado previamente.
En la siguiente sección aprenderás a interpretar el Estado de un Pase, comprendiendo qué significa cada uno de sus estados y cómo actuar en cada caso.
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"Alara Technologies","description":"Documentación oficial de Alara Technologies. Aprende a administrar Pases Digitales, programas de lealtad, control de acceso, ticketing, notificaciones push, automatizaciones y todas las herramientas del Dashboard de Alara.","colors":{"primary":"#fe5b25","light":"#fe5b25","dark":"#fe5b25"},"logo":{"light":"https://mintcdn.com/alaramx/nm6QJuq4fsYAjXlq/images/AlaraLogo.png?fit=max\u0026auto=format\u0026n=nm6QJuq4fsYAjXlq\u0026q=85\u0026s=9c4705016dba2516fa567f8be48b01a5","dark":"https://mintcdn.com/alaramx/nm6QJuq4fsYAjXlq/images/AlaraLogoBW.png?fit=max\u0026auto=format\u0026n=nm6QJuq4fsYAjXlq\u0026q=85\u0026s=312e89c851362bb8fba51d83100e2e66","href":"https://www.alaramx.com"},"favicon":{"light":"https://mintcdn.com/alaramx/qX_utOw4QhKVb9Z7/images/favicon.png?fit=max\u0026auto=format\u0026n=qX_utOw4QhKVb9Z7\u0026q=85\u0026s=75f5cf4f19c7193b79e5964beb886d30","dark":"https://mintcdn.com/alaramx/qX_utOw4QhKVb9Z7/images/favicon.png?fit=max\u0026auto=format\u0026n=qX_utOw4QhKVb9Z7\u0026q=85\u0026s=75f5cf4f19c7193b79e5964beb886d30"},"background":{"color":{"light":"#ffffff","dark":"#0b0707"}},"navbar":{"links":[],"primary":{"type":"button","label":"Dashboard","href":"https://dash.alaramx.com"}},"footer":{"socials":{"linkedin":"https://linkedin.com/company/alaratechnologies"}},"fonts":{"family":"Inter"},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","mcp","cursor","vscode"],"display":"header"},"thumbnails":{"background":"https://mintcdn.com/alaramx/nxBSomtYqrPCiOuq/images/banner.png?fit=max\u0026auto=format\u0026n=nxBSomtYqrPCiOuq\u0026q=85\u0026s=4ca362f76f5c27774524ccf4ea522c2a"},"styling":{"latex":false},"navigation":{"global":{"anchors":[{"anchor":"Sobre Alara","icon":"people-group","href":"https://alaramx.com/about"},{"anchor":"Casos de Éxito","icon":"star","href":"https://alaramx.com/casos"}]},"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"alaramx","hasAudioNarration":false,"actualSubdomain":"alaramx","customDomains":["docs.alaramx.com"],"gitSource":{"type":"github","owner":"alaramx","repo":"docs","deployBranch":"main","contentDirectory":"","isPrivate":false,"mountPath":"","label":""},"entitlements":{"AI_CHAT":{"status":"DISABLED"}},"buildId":"6aa2f0b9fb11c652304e8b20","clientVersion":"0.0.4094","searchFilterCounts":[{"language":"default","tag":"Dashboard","count":34},{"language":"default","tag":"API","count":18},{"language":"default","tag":"Pases","count":7},{"language":"default","tag":"Referencia","count":7},{"language":"default","tag":"Panel de Control","count":5},{"language":"default","tag":"Empezar","count":5},{"language":"default","tag":"Webhooks","count":5},{"language":"default","tag":"Notificaciones Push","count":4},{"language":"default","tag":"Escaneos","count":3},{"language":"default","tag":"Automatizaciones","count":2}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true,"deflection":{"enabled":true,"email":"administracion@alaramx.com"}},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":false,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-rbac-roles","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-metadata","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"live-agents","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[],"page":{"pagePath":"buscar-un-pase","slug":"/buscar-un-pase","pageMetadata":{"title":"Buscar un Pase","description":"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.","href":"/buscar-un-pase"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{Fragment:_Fragment,jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,code:`code`,hr:`hr`,li:`li`,p:`p`,pre:`pre`,span:`span`,strong:`strong`,ul:`ul`,..._provideComponents(),...props.components},{CodeBlock,Frame,Heading,OptimizedImage,Tip}=_components;if(!CodeBlock)_missingMdxReference(`CodeBlock`,true);if(!Frame)_missingMdxReference(`Frame`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);if(!Tip)_missingMdxReference(`Tip`,true);return _jsxs(_Fragment,{children:[_jsx(Heading,{level:`1`,id:`buscar-un-pase`,children:`Buscar un Pase`}),`\n`,_jsxs(_components.p,{children:[`Cuando tu plataforma comienza a tener cientos o miles de Pases Digitales, encontrar un usuario manualmente puede resultar `,_jsx(_components.strong,{children:`complicado`}),`.`]}),`\n`,_jsxs(_components.p,{children:[`Para facilitar esta tarea, el Dashboard de Alara incorpora un `,_jsx(_components.strong,{children:`buscador`}),` `,_jsx(_components.strong,{children:`inteligente`}),` que permite localizar un Pase Digital en cuestión de segundos.`]}),`\n`,_jsx(OptimizedImage,{src:`https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.00.45.png?fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=bb427bbb898b8f41e73699ed8bbce9c2`,alt:`Screenshot 2026 07 09 At 19 00 45`,\"data-og-width\":`2200`,width:`2200`,\"data-og-height\":`1082`,height:`1082`,\"data-path\":`images/Screenshot-2026-07-09-at-19.00.45.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.00.45.png?w=280\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=4204a4baa315b4967a698a23bb98b568 280w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.00.45.png?w=560\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=a5b5f7088308bcd9415d63df54c60631 560w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.00.45.png?w=840\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=7004abae21207f8f306eed0b55f40d0b 840w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.00.45.png?w=1100\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=b134cc28cb19870b6b894c1e80bd08be 1100w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.00.45.png?w=1650\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=c92c3bfc29138c8f6b95bd7f70b35d99 1650w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.00.45.png?w=2500\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=22a6d08fc8735216178045f4c039434a 2500w`}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`¿dónde-se-encuentra`,children:`¿Dónde se encuentra?`}),`\n`,_jsxs(_components.p,{children:[`El buscador se encuentra en la parte superior izquierda de la tabla de `,_jsx(_components.strong,{children:`Pases`}),`.`]}),`\n`,_jsx(_components.p,{children:`Simplemente comienza a escribir y la lista se filtrará automáticamente.`}),`\n`,_jsxs(_components.p,{children:[`No es necesario presionar `,_jsx(_components.strong,{children:`Enter`}),`.`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`¿qué-puedes-buscar`,children:`¿Qué puedes buscar?`}),`\n`,_jsxs(_components.p,{children:[`Dependiendo de la configuración de tu implementación, el buscador puede `,_jsx(_components.strong,{children:`localizar`}),` un Pase utilizando información como:`]}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Nombre del usuario.`}),`\n`,_jsx(_components.li,{children:`Correo electrónico.`}),`\n`,_jsx(_components.li,{children:`ID del Pase.`}),`\n`,_jsx(_components.li,{children:`Campos personalizados.`}),`\n`,_jsx(_components.li,{children:`Información almacenada dentro del Pase Digital.`}),`\n`]}),`\n`,_jsxs(_components.p,{children:[`Los resultados aparecen `,_jsx(_components.strong,{children:`automáticamente`}),` conforme escribes.`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`búsqueda-en-tiempo-real`,children:`Búsqueda en tiempo real`}),`\n`,_jsxs(_components.p,{children:[`El Dashboard `,_jsx(_components.strong,{children:`actualiza`}),` la tabla conforme ingresas texto en el buscador.`]}),`\n`,_jsxs(_components.p,{children:[`Esto permite `,_jsx(_components.strong,{children:`encontrar`}),` usuarios de manera prácticamente instantánea, incluso cuando existen miles de registros.`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`ejemplos`,children:`Ejemplos`}),`\n`,_jsx(_components.p,{children:`Puedes realizar búsquedas como:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Juan Pérez`}),`\n`,_jsx(_components.li,{children:`Maria`}),`\n`,_jsx(_components.li,{children:`Carlos`}),`\n`,_jsx(_components.li,{children:`178066281673`}),`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`mailto:usuario@empresa.com`,children:`usuario@empresa.com`})}),`\n`]}),`\n`,_jsx(_components.p,{children:`No es necesario escribir el texto completo.`}),`\n`,_jsx(_components.p,{children:`Por ejemplo, al escribir únicamente:`}),`\n`,_jsx(CodeBlock,{filename:``,numberOfLines:`2`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`2`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Mari`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),`\n`,_jsxs(_components.p,{children:[`El Dashboard `,_jsx(_components.strong,{children:`mostrará`}),` todos los usuarios cuyo nombre contenga esa coincidencia.`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`combinar-con-filtros`,children:`Combinar con filtros`}),`\n`,_jsx(_components.p,{children:`El buscador funciona junto con los filtros disponibles.`}),`\n`,_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.01.49.png?fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=4925e313b38c205560755486451d5511`,alt:`Screenshot 2026 07 09 At 19 01 49`,\"data-og-width\":`1950`,width:`1950`,\"data-og-height\":`700`,height:`700`,\"data-path\":`images/Screenshot-2026-07-09-at-19.01.49.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.01.49.png?w=280\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=2709bf7192d98d360ac600d5ef8eed4c 280w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.01.49.png?w=560\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=ec688ffdefd52740bbba1ae6a0c86bf2 560w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.01.49.png?w=840\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=5b4d073e97b912a6540f1cf7cf99ef20 840w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.01.49.png?w=1100\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=0f9c371606d8fefcf0909725d88e95b6 1100w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.01.49.png?w=1650\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=c86997f33de0dc82f5b9fee02805b4b5 1650w, https://mintcdn.com/alaramx/Jc49C_je44tx4X8i/images/Screenshot-2026-07-09-at-19.01.49.png?w=2500\u0026fit=max\u0026auto=format\u0026n=Jc49C_je44tx4X8i\u0026q=85\u0026s=4dc2753fa34f26d6e7c4722407573f24 2500w`})}),`\n`,_jsx(_components.p,{children:`Por ejemplo, puedes buscar:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[`Todos los usuarios llamados `,_jsx(_components.strong,{children:`Carlos`}),`.`]}),`\n`,_jsxs(_components.li,{children:[`Que estén en estado `,_jsx(_components.strong,{children:`Activo`}),`.`]}),`\n`,_jsx(_components.li,{children:`Creados durante el último mes.`}),`\n`]}),`\n`,_jsx(_components.p,{children:`Esto facilita localizar información muy específica sin revisar toda la tabla.`}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`casos-de-uso`,children:`Casos de uso`}),`\n`,_jsx(_components.p,{children:`El buscador resulta especialmente útil para:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Localizar rápidamente un cliente durante una llamada de soporte.`}),`\n`,_jsx(_components.li,{children:`Verificar si un Pase Digital ya fue creado.`}),`\n`,_jsx(_components.li,{children:`Revisar el estado de un usuario específico.`}),`\n`,_jsx(_components.li,{children:`Consultar información antes de realizar un Check-In.`}),`\n`,_jsx(_components.li,{children:`Dar seguimiento a incidencias reportadas por un cliente.`}),`\n`]}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`recomendaciones`,children:`Recomendaciones`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:`Utiliza únicamente una parte del nombre si no recuerdas el nombre completo.`}),`\n`,_jsx(_components.li,{children:`Combina el buscador con los filtros para obtener resultados más precisos.`}),`\n`,_jsx(_components.li,{children:`Si el usuario no aparece, verifica que no exista algún filtro activo que esté ocultando resultados.`}),`\n`]}),`\n`,_jsx(Tip,{children:_jsxs(_components.p,{children:[`Si no encuentras un Pase Digital, primero `,_jsx(_components.strong,{children:`elimina todos los filtros activos`}),` y vuelve a realizar la búsqueda. En la mayoría de los casos, el usuario sí existe pero está siendo ocultado por un filtro aplicado previamente.`]})}),`\n`,_jsx(_components.hr,{}),`\n`,_jsx(Heading,{level:`2`,id:`siguiente-paso`,children:`Siguiente paso`}),`\n`,_jsxs(_components.p,{children:[`En la siguiente sección aprenderás a interpretar el `,_jsx(_components.strong,{children:`Estado de un Pase`}),`, comprendiendo qué significa cada uno de sus estados y cómo actuar en cada caso.`]})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Buscar un Pase","description":"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.","href":"/buscar-un-pase"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[{"title":"Buscar un Pase","slug":"buscar-un-pase","depth":1,"children":[]},{"title":"¿Dónde se encuentra?","slug":"¿dónde-se-encuentra","depth":2,"children":[]},{"title":"¿Qué puedes buscar?","slug":"¿qué-puedes-buscar","depth":2,"children":[]},{"title":"Búsqueda en tiempo real","slug":"búsqueda-en-tiempo-real","depth":2,"children":[]},{"title":"Ejemplos","slug":"ejemplos","depth":2,"children":[]},{"title":"Combinar con filtros","slug":"combinar-con-filtros","depth":2,"children":[]},{"title":"Casos de uso","slug":"casos-de-uso","depth":2,"children":[]},{"title":"Recomendaciones","slug":"recomendaciones","depth":2,"children":[]},{"title":"Siguiente paso","slug":"siguiente-paso","depth":2,"children":[]}],"codeExamples":{}},"jsLinks":[],"subdomain":"alaramx","siteName":"Alara Technologies","title":"Buscar un Pase - Alara Technologies","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-07-13T01:36:43.321Z","originalFileLocation":"buscar-un-pase.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.\">\u003cmeta data-mint-head name=\"application-name\" content=\"Alara Technologies\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Buscar un Pase - Alara Technologies\">\u003cmeta data-mint-head property=\"og:description\" content=\"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"Alara Technologies\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://docs.alaramx.com/buscar-un-pase\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://alaramx.mintlify.site/_mintlify/api/og/v2?division=Pases\u0026amp;title=Buscar+un+Pase\u0026amp;description=Localiza+r%C3%A1pidamente+cualquier+Pase+Digital+utilizando+el+buscador+del+Dashboard.\u0026amp;theme=a72b3da1f4d689d0188e663c\u0026amp;signature=e74dad1a990ce9c96be69f3c2cc473f5fac0ca13449d0e8b727b26000359bb2a\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Buscar un Pase - Alara Technologies\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://alaramx.mintlify.site/_mintlify/api/og/v2?division=Pases\u0026amp;title=Buscar+un+Pase\u0026amp;description=Localiza+r%C3%A1pidamente+cualquier+Pase+Digital+utilizando+el+buscador+del+Dashboard.\u0026amp;theme=a72b3da1f4d689d0188e663c\u0026amp;signature=e74dad1a990ce9c96be69f3c2cc473f5fac0ca13449d0e8b727b26000359bb2a\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/alaramx/7hIZfBS6RrflN6Us/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"Alara Technologies\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#fe5b25\">\u003clink data-mint-head rel=\"canonical\" href=\"https://docs.alaramx.com/buscar-un-pase\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/buscar-un-pase.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://docs.alaramx.com/#organization\",\"name\":\"Alara Technologies\",\"url\":\"https://docs.alaramx.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/alaramx/nm6QJuq4fsYAjXlq/images/AlaraLogo.png?fit=max\u0026auto=format\u0026n=nm6QJuq4fsYAjXlq\u0026q=85\u0026s=9c4705016dba2516fa567f8be48b01a5\"}},{\"@type\":\"WebSite\",\"@id\":\"https://docs.alaramx.com#website\",\"name\":\"Alara Technologies\",\"url\":\"https://docs.alaramx.com\",\"publisher\":{\"@id\":\"https://docs.alaramx.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://docs.alaramx.com/buscar-un-pase#webpage\",\"url\":\"https://docs.alaramx.com/buscar-un-pase\",\"name\":\"Buscar un Pase\",\"description\":\"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.\",\"dateModified\":\"2026-07-13T01:36:43.321Z\",\"isPartOf\":{\"@id\":\"https://docs.alaramx.com#website\"},\"breadcrumb\":{\"@id\":\"https://docs.alaramx.com/buscar-un-pase#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://docs.alaramx.com/buscar-un-pase#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Pases\",\"item\":\"https://docs.alaramx.com/ver-pases-emitidos\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Buscar un Pase\",\"item\":\"https://docs.alaramx.com/buscar-un-pase\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://docs.alaramx.com/buscar-un-pase#article\",\"headline\":\"Buscar un Pase\",\"name\":\"Buscar un Pase\",\"description\":\"Localiza rápidamente cualquier Pase Digital utilizando el buscador del Dashboard.\",\"url\":\"https://docs.alaramx.com/buscar-un-pase\",\"mainEntityOfPage\":{\"@id\":\"https://docs.alaramx.com/buscar-un-pase#webpage\"},\"dateModified\":\"2026-07-13T01:36:43.321Z\",\"publisher\":{\"@id\":\"https://docs.alaramx.com/#organization\"},\"isPartOf\":{\"@id\":\"https://docs.alaramx.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"Alara Technologies\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"Alara Technologies","nav":{"global":{"anchors":[{"anchor":"Sobre Alara","icon":"people-group","href":"https://alaramx.com/about"},{"anchor":"Casos de Éxito","icon":"star","href":"https://alaramx.com/casos"}]},"tabs":[{"tab":"Dashboard","groups":[{"group":"Dashboard","pages":[{"title":"Introducción","href":"/introduccion"},{"title":"Navegación","href":"/navegacion-general"}]},{"group":"Panel de Control","pages":[{"title":"Resumen del Dashboard","href":"/resumen-del-dashboard"},{"title":"Métricas Principales","href":"/metricas-principales"},{"title":"Filtros de Fechas","href":"/filtros-de-fechas"},{"title":"Actividad Reciente","href":"/actividad-reciente"},{"title":"Heatmap","href":"/heatmap"}]},{"group":"Pases","pages":[{"title":"Ver Pases Emitidos","description":"Consulta, filtra y administra todos los Pases Digitales emitidos desde tu Dashboard.","href":"/ver-pases-emitidos"},{"title":"Buscar un Pase","href":"/buscar-un-pase"},{"title":"Estado de un Pase","description":"Comprende qué significa cada estado de un Pase Digital y cómo actuar en cada caso.","href":"/estado-de-un-pase"},{"title":"Reenviar un Pase","href":"/reenviar-o-revocar-pase"},{"title":"Detalle de un Pase","href":"/informacion-de-un-pase"},{"title":"Administrar Sellos","href":"/agregar-o-restar-sellos"},{"title":"Editar un Pase","href":"/administrar"}]},{"group":"Escaneos","pages":[{"title":"Ver Escaneos","href":"/ver-escaneos"},{"title":"Interpretar Resultados","href":"/interpretar-resultados"},{"title":"Últimos Escaneos","href":"/ultimos-escaneos"}]},{"group":"Audiencias","pages":[{"title":"Crear Audiencias","href":"/crear-audiencias"}]},{"group":"Automatizaciones","pages":[{"title":"Funcionamiento","href":"/crear-automatizacion"},{"title":"Crear Automatización","href":"/automatizacion"}]},{"group":"Notificaciones Push","pages":[{"title":"Crear Notificación","href":"/crear-notificacion-push"},{"title":"Programar Notificaciones","href":"/programar-notificacion"},{"title":"Enviar Notificación Individual","href":"/individual"},{"title":"Buenas Prácticas","href":"/buenas-practicas"}]},{"group":"Diseño de Pases","pages":[{"title":"Pases de Lealtad","href":"/pases-de-lealtad"},{"title":"Tickets","href":"/pases-de-tickets"},{"title":"Pases de ID's Digitales","hidden":true,"href":"/pases-de-ids-digitales"}]},{"group":"Tips","pages":[{"title":"Guía para Pases de Lealtad","href":"/lealtad"},{"title":"Guia para Ticketing","href":"/untitled-page"}]},{"group":"Configuración","pages":[{"title":"Información del Cliente","hidden":true,"href":"/informacion-del-cliente"},{"title":"Feature Flags","hidden":true,"href":"/feature-flags"},{"title":"Equipo y Usuarios","href":"/equipo-y-usuarios"}]},{"group":"Lectores","pages":[{"title":"Configuración de Lector a Wi-Fi","href":"/lectores"}]},{"group":"FAQ","pages":[{"title":"Problemas Comunes (FAQ)","href":"/problemas-comunes"},{"title":"Soporte","href":"/soporte"}]}]},{"tab":"API","pages":[{"title":"API","href":"/api/introduccion"}]}]},"basePath":"","title":"Buscar un Pase - Alara Technologies","buildId":"dpl_42LwxxU1kGN114H4XzwGYXa9ZDah","deploymentId":"dpl_42LwxxU1kGN114H4XzwGYXa9ZDah","dynamics":["a74be98ba7","07c022d89b"],"chunks":["zoom-image-lightbox-DkE6VzSN.js","lightbox-handle-r17bVUz3.js","Frame-5Xwp92K7.js","DynamicMarkdown-BoyYAA8K.js"]}
